How we handle the information you send us through this website.
This privacy notice explains how Kolkata Cooling Solution handles personal information collected through this website, kolkatacoolingsolution.com. You can reach us at info@kolkatacoolingsolution.com or on +91 86176 67241 with any question about it.
When you submit the booking form on this site, we collect the details you enter: your name, phone number, address, the appliance and service you have selected, your preferred time, and any description of the problem you choose to add. We also record the page the request was sent from.
If you contact us by phone, WhatsApp or email instead, we hold whatever information you provide in that conversation.
We use these details for one purpose: to arrange and carry out the service visit you have asked for, and to contact you about it. Your address is needed so a technician can reach you; your phone number is needed to confirm the appointment.
We do not sell your personal information, and we do not share it for advertising. Details are shared only with the technician attending your job.
If you choose to continue a booking through WhatsApp, that message is sent through WhatsApp and is subject to WhatsApp’s own privacy terms.
Service requests are retained for as long as we need them to manage the job and any follow-up work relating to it. You may ask us to delete your details at any time.
This site does not use advertising or tracking cookies. WordPress, the software this site runs on, may set a small number of functional cookies, and your browser may store a flag noting that you have already seen the booking prompt during your visit.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to info@kolkatacoolingsolution.com and we will action the request.
This website is served over an encrypted HTTPS connection. Service requests are stored in the website’s own database with access limited to those who administer the site.
If this notice changes, the revised version will be published on this page.
Tell us what needs fixing and we will confirm your visit on WhatsApp.
Send it across on WhatsApp and we will confirm your slot. Your details are already filled in.
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